Overview
TrueUp
Trajectory Score
69
/100
Trajectory Rank
Business
Customer service software
Owned by Hellman & Friedman / Permira
Founded
19 years ago
2007
Employees
4,000
TrueUp
Rank
#304
Valuation
$10 billion
TrueUp
Rank
#368
Company type
Private - PE-Backed
Related entities
Zendesk is a Customer service software company with 153 job openings. It is currently valued at $10 billion as a private company. 4,000 people work at Zendesk. The company was founded in 2007.
Company grid
Employee happiness โ
Growth โ
๐
๐ข
๐
๐
Jobs
Open jobs
153
TrueUp
Rank
#298
Top Job Categories
Jobs
1.
Sales
42
(27%)
2.
Engineering (Software)
37
(24%)
3.
Sales Engineering
15
(10%)
4.
Business Development & Partnerships
13
(8%)
5.
Business Operations & Program Management
12
(8%)
Top Job Locations
Jobs
1.
๐ฎ๐ณ India
24
(16%)
2.
๐ฎ๐ณ Pune, India
23
(15%)
3.
๐ต๐น Lisbon, Portugal
17
(11%)
4.
๐ต๐น Portugal
17
(11%)
5.
๐ Remote
14
(9%)
Financials
Valuation
$10.2billion
Tech Unicorn
Last round - Jul 2014
Most recent funding
12 years ago
Total funding
$86 million
Value 'created' (valuation - total funding)
+$10.1 billion
Lead Investor - Series A
Valuation per employee
$2.6 million
Products
Product adoption by Ramp customers
Adoption rate
15%
1% YoY
Source: Ramp
Category rank
#2
AI Support Bots
Source: Ramp
Culture
Employee sentiment
Would recommend company
67%
2,000+ reviews
Sources: TrueUp, Glassdoor, Blind
Better than 54% of tech co's
Approve of CEO
Tom Eggemeier
62%
Sources: TrueUp, Glassdoor, Blind
People
Zendesk Org Chart

Rankings and awards
G2 Best Software Companies
2026
G2 Best Software Companies
2025
G2 Best Software Companies
2024
TrustRadius Most Loved
Zendesk Suite
2024
Disability Equality Index - Best Places to Work
2023
G2 Best Software Companies
2023
Layoffs
Nov 2022 ยท 4 years ago
350 impacted5%
Employee-reported layoffs
Aug 2022 ยท 4 years ago
Policies
Open jobs that are remote
9% (14 jobs)
H1B sponsorships (2025)
52
TrueUp
Rank
#182
Top posts
Other info
History
IPO date
May 15, 2014
12 years ago
Top owners at IPO
7.2% - Alexander Aghassipour
7.1% - Mikkel Svane
2.0% - Adrian McDermott
1.6% - Alan Black
1.2% - Marcus Bragg
24.5% - Charles River Ventures
18.7% - Benchmark Capital Partners
8.8% - Matrix Partners
Founder ownership at IPO
14.3%
Implied founder equity split
50% - Alexander Aghassipour
50% - Mikkel Svane
Compare to other companies
Job openings
1,462
Employees
80,000
Founded
27 years ago
Valuation
$132 billion
Trajectory Score
70